Working with MN Studio
Everything you need to know before we get started — how we work, what to send us, timelines, and how to get the best results from our partnership.
01
The best place to start is to get in touch with a brief outline of your project — even a rough idea is enough at this stage. From there, we'll arrange a short discovery call to understand the scope, timeline, and what you're looking to achieve.
There's no obligation at that point. We'll come back to you with a clear proposal before any work begins.
The more detail the better, but at a minimum it helps to know:
If you're unsure on any of the above, don't worry — the discovery call is exactly the right place to work through this together.
Yes. We've worked with community organisations, national charities, cycling clubs, and large-scale conference programmes. The level of support we provide scales with your needs — whether that's a single deliverable or a full end-to-end project across multiple formats.
For print projects, we work primarily within the UK due to logistics, supplier relationships, and delivery coordination. For digital, brand, and publication design, we work with clients internationally and manage everything remotely without any issue.
02
Every project follows the same structured approach, even if the scale varies:
You have one dedicated point of contact throughout, so nothing gets lost between stages.
This is agreed upfront and outlined in your proposal. Most projects include two rounds of amends — enough to refine and finalise without scope creep. Additional rounds can be arranged if needed and are costed accordingly.
In practice, because we take a thorough brief at the start, most projects are signed off within the included rounds.
Yes, always. You'll deal directly with the same person from initial brief through to final delivery. There's no handoff between account managers, designers, and project coordinators — we handle everything under one roof, and you always know who to contact.
Yes — this is a core part of what we do. Once design is signed off, we prepare print-ready files, liaise with our trusted print suppliers, and manage quality checks and delivery logistics. You don't need to find your own printer or manage that relationship yourself.
03
We accept all standard formats. For logos and graphics, the preferred formats are:
If you only have a low-resolution JPEG or an older file, let us know — we can often work with what you have, or advise on redrawing the asset if needed.
For written content, a Word document or Google Doc works perfectly. For images and photography, we accept JPEG or PNG — please send originals at the highest resolution available, not screenshots or files that have already been compressed for web.
For larger files — high-resolution images, print-ready PDFs, or batches of assets — we recommend using a file transfer service rather than email. WeTransfer is ideal: it's free to use (no account needed), allows files up to 2GB per transfer, and generates a simple download link you can send straight to us. Alternatives like Google Drive or Dropbox work equally well if you already use them.
If you have a large volume of files across a project, we'll set up a shared folder so everything stays organised and accessible throughout.
Yes. We regularly source appropriate stock photography and illustration as part of the design process. If you have your own images — even from a phone — share them and we'll advise on how they can be used. For brand-defining work where strong photography really matters, we can advise on commissioning a shoot.
Many clients we work with don't have formal guidelines — just a logo and a rough idea of colours and tone. That's completely fine. We'll work with what you have and maintain visual consistency across your deliverables. If you'd like us to formalise your brand identity as part of the project, that's something we can discuss.
This depends on the project, and is always confirmed before delivery. As standard, you'll receive:
If you need a specific format for a third-party platform or printer, just let us know in advance.
04
Both. We can deliver design-only (supplying print-ready files for you to take to your own printer), or we can manage the full production process — prepress, printing, finishing, and delivery to your door or event venue. Most clients find the full service significantly reduces the stress around events and deadlines.
Yes. We work with print suppliers who cater to short-run production as well as large-volume runs. Whether you need 50 programmes or 5,000, we can source the most appropriate printing method and substrate for the quantity and specification.
We've produced a broad range of print items, including:
If you have something more unusual in mind, get in touch — we're happy to explore what's possible.
05
It depends entirely on the scope. A straightforward set of event materials might be turned around in a week or two; a multi-format conference programme with multiple stakeholders might require four to six weeks. Timelines are always agreed at the proposal stage, and we build in realistic milestones for content delivery, feedback rounds, and print production if required.
Often, yes. We understand that event dates don't move and last-minute changes happen. Contact us as early as possible — even if your deadline feels very close — and we'll be honest with you about what's achievable. Rush projects may carry an additional fee depending on the scope and timescale.
Content deadlines are included in your project schedule at the start. As a general rule, we ask for all text, images, and assets before design work begins on each section. Supplying content in stages is absolutely fine — just let us know what's coming and when, so we can plan accordingly.
06
Clear communication makes everything run smoother, so here's how we typically structure it:
Email is our primary channel for anything that needs a record — briefs, feedback, approvals, and file sharing. One thing that makes a real difference: use a clear, unique subject line for each piece of work. For example, "Conference Programme — Round 1 Feedback" or "Pull-up Banner — Amend Request" rather than replying to an unrelated thread. It keeps everything traceable and means nothing gets missed or mixed up across a busy project.
WhatsApp works well for quick updates, chasing a question, or flagging something that needs a fast response. Voice messages are often more efficient than a call — you can send context, feedback, or a quick brief in 60 seconds without needing to schedule anything. You'll get a prompt response, and it keeps the project moving without unnecessary back-and-forth. It's not the place for detailed briefs or formal sign-off, but for day-to-day communication it's hard to beat.
Microsoft Teams calls are great for project kick-offs, mid-project check-ins, or working through a round of feedback that's easier to talk through than type out. For longer projects we'll schedule these at key milestones — you don't need to chase for updates because a call is already in the diary.
If your organisation uses a different platform — Zoom, Google Meet, Slack, or anything else — that's not a problem. We're flexible and will work within whatever tools your team already has in place.
Whatever combination works best for your organisation, we'll adapt. The goal is always to keep things clear, documented, and moving.
Yes — our work section features a selection of case studies across event design, publications, annual reports, and brand projects. These walk through the brief, challenge, and deliverables for each project. If you'd like to see examples specific to your sector or project type, just ask and we'll share relevant samples directly.
Yes, where required. Some of the work we produce — internal communications, unreleased publications, sensitive organisational materials — is confidential by nature. We treat all client work with discretion as standard, and are happy to sign a formal NDA if your organisation requires one before sharing materials.
Drop us a message via the contact page and we'll come back to you promptly. There's no question too small — if something's on your mind about a project, it's always worth asking.
Send us a brief and we'll take it from there.